Canada · Independent guide
Record of Employment (ROE)
An ROE is the form employers issue when you have an interruption of earnings — such as job loss, leave or reduced hours. It's the key document for Employment Insurance claims. Electronic ROEs are sent straight to Service Canada and you can view them in My Service Canada Account.
Official site: Government of Canada — ROE ↗
Key points
- Employers issue electronic ROEs within 5 calendar days after the end of the pay period with the interruption.
- Don't wait for an ROE to apply for EI — apply within four weeks of your last day.
- Check the reason code; contact your employer if it's wrong.
If you didn't receive one
- Check My Service Canada Account.
- Ask your employer.
- Contact Service Canada if the employer won't issue it.