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Terms of Service

Public Services Desk provides general information and estimating tools. By using the site you accept that it is not financial, legal or immigration advice, that we are independent of every government, and that official agencies make all decisions.

Using the site

  • Content is general information and may not reflect your circumstances.
  • Calculator results are estimates; questionnaires are preliminary guidance.
  • Always confirm with the relevant official agency before acting.

Independence

We are not a government agency and do not lodge or process applications. Links to official sites are provided for convenience.

Acceptable use

  • Don't misuse the Ask feature or tools, or attempt to disrupt the site.
  • Don't submit other people's personal information.

Liability

To the extent permitted by law, we are not liable for loss arising from reliance on the site. Nothing in these terms excludes rights you have under consumer law.

Changes and contact

We may update these terms; the current version is on this page. Questions: contact@publicservicesdesk.com.

Related pages

Page updated 25 October 2026. Rules change — confirm current details on the official site. Public Services Desk is independent and is not a government agency; we cannot lodge or process applications. General information, not legal, financial or immigration advice.