Australia · Independent guide

Centrelink: claims, accounts and payments

Centrelink is the Services Australia program that pays income support. Most tasks — claims, reporting, updating details — are done through a Centrelink online account linked to myGov, or the Express Plus Centrelink app.

Official site: Centrelink on Services Australia ↗

Managing your Centrelink account

  1. Create a myGov account and link Centrelink (you may need a Customer Reference Number).
  2. Use the online account to claim, upload documents, report income and update your details.
  3. Check letters in your myGov Inbox — deadlines start from the letter date.

Payment guides

Each guide below covers one payment's own rules — they are not interchangeable.

Guides and tools

Sources: Services Australia — Centrelink.

Page updated 25 October 2026. Rules change — confirm current details on the official site. Public Services Desk is independent and is not a government agency; we cannot lodge or process applications. General information, not legal, financial or immigration advice.