Australia · Independent guide
Getting help with a government application
You don't need to pay anyone to apply for a government payment. Free help is available from Services Australia service centres, phone lines, the free interpreter service, a nominee you appoint, and community organisations.
Official site: Services Australia — Centrelink ↗
Free help options
| Option | Good for |
|---|---|
| Service centre | In-person help with forms and documents |
| Phone line | Questions about a claim |
| Free interpreter | Language support |
| Nominee | Someone you authorise to act for you |
| Financial counsellors (1800 007 007) | Debt and money problems |
Avoid scams
- Government payment claims are free.
- Never share passwords or codes.